SHIPPING & DELIVERY POLICY

SHIPPING

We process and send orders during our office hours, Tuesday 'till Friday, from 10:00 am till 6:00 pm. The merchandise will be ready for dispatch one business day after the receipt of payment, at the latest. Standard shipping time for the countries covered by our delivery partners are between 1 and 3 working days.

DELIVERY

BENELUX

Orders will be delivered for free within 1 to 3 business days. 

REST OF THE WORLD

Send an e-mail to info@iloni-leuven.com for further arrangements and info. 

 

Contact

info@iloni-leuven.com

+32 16 22 79 62

Return policy

We hope that you are pleased with your order. If for any reason you are not fully satisfied, you can return any purchase within 14 days of receipt.

Check out our return policy

Shipping & delivery

Your order will be delivered for free within 1 to 3 business days after shipping it.

Check out our shipping page.

Want to try on physically? Let us know!

Would you like to try on items physically? You're always welcome to visit us at New Versailles (Vital Decosterstraat 10, 3000 Leuven).

To ensure a smooth experience with minimal wait times, we kindly ask you to contact us in advance by phone or email to let us know which items you'd like to try on.

We look forward to help you!