We hope that you are pleased with your order. If for any reason you are not fully satisfied, you can return any purchase (including reduced items) within 14 days of receipt.
CONDITIONS TO RETURN?
In their initial condition
In their original packaging
With the identification label attached to the good(s)
HOW DO I RETURN?
You can send the good(s) back in the original box on your own cost. Please send them back to New Versailles - Vital Decosterstraat 10-12, 3000 Leuven.
Within 14 days upon receipt of the package, ILONI will refund the cost. Keep in mind that refunds exclude the original shippingcost.
Upon receipt of the package, ILONI will consider whether the goods returned are in a good condition. No return or exchange will be accepted if the goods returned have been worn or damaged by the client and/or a third party and if this use or these damages prevent the goods from being sold.