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RETURN POLICY

RETURN

We hope that you are pleased with your order. If for any reason you are not fully satisfied, you can return any purchase (including reduced items) within 14 days of receipt.

CONDITIONS TO RETURN?

  • In their initial condition

  • In their original packaging

  • With the identification label attached to the good(s)

HOW DO I RETURN? 

You can send the good(s) back in the original webbox on your own cost. Within 14 days upon receipt of the package, ILONI will refund the cost. Keep in mind that refunds exclude the original shippingcost.

Upon receipt of the package, ILONI will consider whether the goods returned are in a good condition. No return or exchange will be accepted if the goods returned have been worn or damaged by the client and/or a third party and if this use or these damages prevent the goods from being sold.

Opening hours

Tuesday "till thursday 12h - 18h30

Friday and saturday 10h - 18h

Contact

Vismarkt 10, 3000 Leuven

+32 16 56 90 26

info@iloni-leuven.com

Shipping & delivery

Your order will be delivered for free within 1 to 3 business days after shipping it.

Check out our shipping page.